Privacy policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

MAKU Informationstechnik GmbH
Gewerbehofstr. 7
D-45145 Essen
Telephone: +49 0201 81027-3
Email: info(at) maku(.) eu

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

We point out that we do not operate direct mailing or profiling.

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.

If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.

If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.

If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

3. Data protection officer

Designation of a data protection officer as mandated by law
 
We have appointed a data protection officer for our company.

Gewerbehofstr. 7
45145 Essen
Germany
Telephone: + 49 0201 81027-0
Email: info(at) maku(.) eu

The protection of your personal data is particularly important to us. For this reason we have been using a data protection officer since 2009.

The data protection officer is contact person for the processes at MAKU Informationstechnik GmbH and supports and advises the specialist departments with regard to data protection-relevant questions.

You are welcome to contact the data protection officer of MAKU Informationstechnik GmbH, who can advise you on data protection issues. You can reach our data protection officer at the following e-mail address: Info (at) maku (.) eu

4. Recording of data on our website

Cookies

Some of the websites use so-called cookies. Cookies do no damage to your computer and contain no viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Session cookies: We only use technically necessary cookies that belong to the necessary data storage. These cookies are mandatory for the functions of a website, so-called "session cookies" and are automatically deleted after your visit.

In general, you can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

Information Provided as Mandated by Article 13 GDPR If this is your first interaction with us, Art. 12, 13 GDPR mandates that we make available to you the following mandatory data protection related information: If you are contacting us via e-mail, we will process your personal data only if we have a legitimate interest in the processing of this data  (Art. 6 Sect. 1 lit. f GDPR), if you have consented to the processing of your data (Art. 6 Sect. 1 lit. a GDPR), if the processing of the data is required for the development, establishment, content or modification of a legal relationship between you and our company (Art. 6 Sect. 1 lit. b GDPR) or if any other legal provision permits the processing of this data. Your personal data will remain in our possession until you ask us to delete the data or you revoke your consent to store the data or if the purpose the data stored is required for no longer exists (e.g. once your request has been conclusively processed). This shall be without prejudice to any compelling statutory provisions – in particular tax and commercial law based retention periods. You have the right to at any time receive free information concerning the origins, recipients and purpose of your data archived by us. You also have a right to object, to data portability and a right to log a complaint with the competent supervisory agency. Moreover, you can demand the correction, eradication and, under certain circumstances, the restriction of the processing of your personal data.

Registration on this website

You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

5. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we need an e-mail address as well as information that allows us to review the owner of the specified e-mail address and agrees to receive the newsletter . Further data will not be collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not give them to third parties.
The processing of the data entered into the newsletter registered form takes place exclusively on the basis of its consent (Article 6 (1) lit. a DSGVO). The granted consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time, for example about the "discharge" link in the newsletter. The legality of the already occurred data processing operations remains unaffected by the revocation.

The data provided by you for the purpose of the newsletter reference will be saved from us until your departure from the newsletter or the newsletter service provider and deleted after the unsubscription of the newsletter from the newsletter distribution list. Data stored for us for other purposes remain unaffected.

After issuing the newsletter distribution list, your e-mail address will be stored in a blacklist for us or the newsletter service provider in order to prevent future mailings. The data from the blacklist is used only for this purpose and merged with other data. This serves both its interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. F DSGVO). The storage in the blacklist is not temporary in time. You can contradict the storage if your interests outweigh our legitimate interest.

Cleverreach

This website uses Cleverreach for sending newsletters. Provider is Cleverreach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. Cleverreach is a service that can be organized and analyzed the newsletter shipping. The data you have entered from you (eg e-mail address) are stored on the servers of Cleverreach in Germany or Ireland.
Our newsletters sent by Cleverreach enable us to analyze the behavior of the newsletter recipients. Here may be u. A. To be analyzed how many recipients have opened the newsletter message and how often the link has been clicked in the newsletter. With the help of the so-called conversion tracking can also be analyzed whether after clicking the link in the newsletter a pre-defined action (eg buying a product on this website) is done. For more information about data analysis by Cleverreach newsletter, visit: https://www.cleverreach.com/en/functions/reporting-und-tracking/.

Data processing is based on its consent (Article 6 (1) lit. a DSGVO). You can revoke this consent at any time by unsubscribing the newsletter. The legality of the already occurred data processing operations remains unaffected by the revocation. If you do not want analysis by Cleverreach, you must unsubscribe from the newsletter. For this we provide a link in each newsletter message. Furthermore, you can also unsubscribe from the newsletter directly on the website.

The data provided by you for the purpose of the newsletter reference will be saved from us until your departure from the newsletter or the newsletter service provider and deleted after the unsubscription of the newsletter from the newsletter distribution list. Data stored for us for other purposes remain unaffected.

After issuing the newsletter distribution list, your e-mail address will be stored in a blacklist for us or the newsletter service provider in order to prevent future mailings. The data from the blacklist is used only for this purpose and merged with other data. This serves both its interest and our interest in compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. F DSGVO). The storage in the blacklist is not temporary in time. You can contradict the storage if your interests outweigh our legitimate interest.
Further details can be found in the privacy policy of Cleverreach at: https://www.cleverreach.com/en/datenschutz/.

Completion of a Treaty on Order Processing
With the provider of Cleverreach, we have completed a contract for contract processing and fully implement the strict requirements of German data protection authorities in the use of Cleverreach.

6. Contract data

The personal data specified in the contract, in particular name, address, telephone number, bank data, which are absolutely necessary for the sole purpose of carrying out the resulting contractual relationship, are levied on the basis of statutory entitlements. For this a consent is not necessary and a revocation is not possible.

Information about data processing
a. We use the data collected by you for the purpose of a contract for the purchase of our products.
b. The legal basis for data processing is a contract of sale between you and MAKU Informationstechnik GmbH in accordance with Article 6 para. 1 b) EU GDPR. The legal basis for the storage of your data in accordance with commercial and tax regulations is Article 6 (1) (c) EU GDPR.
c. The provision of the data is necessary for the execution of the contract. In the case of non-provision, the contract can not be processed.
d. We do NOT use any service providers for the data processing.
e. Your data will not be transmitted to third parties.
f. All personal data collected in the context of the contract will be deleted at the legally prescribed retention period (booking-relevant data will be kept for ten calendar years), unless we are legally obliged to further process your data.

7. canditature

Information about the responsible party (referred to as the “controller” in the GDPR)

Responsible:
MAKU Informationstechnik GmbH
Gewerbehofstr. 7
45145 Essen
Germany

Postal adress:
MAKU Informationstechnik GmbH
Postfach 10 26 50
45026 Essen


Data protection officer
Designation of a data protection officer as mandated by law. We have appointed a data protection officer for our company.

Gewerbehofstr. 7
45145 Essen
Germany
Telephone: +49 0201 81027-0
Email: info(at) maku(.) eu

Information about data processing
a. We use the data collected by you for the decision on the establishment of an employment relationship (application process).
b. The legal basis for the data processing is § 26 Abs. 1 BDSG.
c. The provision of the data is required for the application.
d. We do NOT use any service providers for the data processing.
e. Your data will not be transmitted to third parties.
f. The data of applicants will be deleted in case of cancellation after 6 months.